77vb Privacy Policy
A complete and transparent explanation of how 77vb collects, uses, and protects your personal information is provided here.
Introduction & Purpose
This Privacy Policy ("Policy") applies to the 77vb platform and all related services. When you register, log in, or use the platform, you acknowledge that you have read this Policy and agreed to the terms described in it.
77vb is committed to ensuring a safe, trustworthy, and transparent online entertainment experience for users in Bangladesh. Protecting your personal information is our highest priority. This Policy describes what data we collect, why we collect it, how we use it, and what rights you have.
Some key definitions used in this Policy are provided below:
- "Platform" refers to the 77vb website, mobile version, and all related digital services.
- "User" refers to any person who has created an account on the platform or is using the services.
- "Personal Data" refers to any information that can directly or indirectly identify you.
- "Processing" refers to any operation involving data, including collection, storage, use, transfer, or deletion.
What Data We Collect
77vb collects user data in several ways. The details are set out below:
2.1 Data You Provide Directly
When you register or log in to 77vb, we may collect the following information:
- Full name and date of birth
- Email address and mobile number
- Password (stored in encrypted form — never in plain text)
- Payment details such as your bKash, Nagad, or Rocket number (required for transaction verification)
- Documents required for identity verification (in accordance with KYC procedures)
2.2 Automatically Collected Data
While you use the platform, we automatically collect the following technical information:
- IP address and device identifier information
- Browser type, operating system, and device language settings
- Your navigation patterns on the platform, clicks, and session duration
- Data obtained from cookies and similar tracking technologies
- Log data related to transaction history and gaming activity
2.3 Data from Communications
If you contact our customer support — via live chat or email — the content of that conversation may also be stored in our database for quality control and future support purposes.
Purpose of Data Use
77vb uses your data only for legitimate and specific purposes. Each purpose is clearly described below:
Account Management
This data is used to create, verify, and secure your account. This includes confirming your identity and preventing unauthorized access.
Transaction Processing
The necessary data is used to securely process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
Fraud Prevention
Used to detect suspicious activity, prevent money laundering, and maintain the integrity of the platform.
Customer Support
Stored data is used to resolve your issues quickly and provide personalized assistance.
Service Improvement
Anonymized statistics are used to improve the gaming experience and develop new features.
Important Notifications
Used to inform you of policy changes, security alerts, or important account-related information.
Data Sharing & Disclosure
77vb never sells your personal data to third parties for commercial purposes. However, data may be shared in the following limited circumstances:
4.1 Service Provider Partners
77vb may engage trusted third parties for tasks such as payment processing, identity verification, and technical infrastructure management. Only the data strictly necessary to complete a specific task is shared with these partners.
4.2 Legal Obligations
We may be required to disclose relevant data to the appropriate authorities under court orders, lawful requests from government bodies, or investigations under applicable law. We keep a record of every such disclosure.
4.3 Security & Fraud Prevention
If a user is suspected of involvement in fraud, money laundering, or any other illegal activity, we reserve the right to share relevant data with the investigating authorities.
4.4 Business Transfers
In the event of a business merger, acquisition, or asset sale, user data may be transferred. In such circumstances we will notify users in advance, and they will be informed if a new policy applies.
Cookies & Tracking Technologies
Cookies and similar technologies are used to keep the 77vb platform running smoothly and to improve your experience. Cookies are small text files stored on your device.
5.1 Cookies We Use
- Essential cookies: These cookies are necessary to maintain your login state, ensure security, and provide core functionality. They cannot be disabled.
- Functional cookies: These cookies are used to remember your preferences, such as language or display settings.
- Analytics cookies: These cookies are used to analyze platform usage and understand which sections are most visited.
5.2 Cookie Controls
You can disable non-essential cookies through your browser settings. Please note that disabling certain cookies may prevent some platform features from working properly.
Data Protection & Security
77vb applies industry-standard technical and organizational measures to protect your personal data. Our security framework consists of the following elements:
- SSL Encryption: All data exchanged between the platform and your device is encrypted using SSL technology.
- Password Hashing: Your password is never stored in plain text — a strong cryptographic hashing method is used.
- Two-Factor Verification: An additional verification layer is provided to strengthen account security.
- Data Backup: Regular backups ensure the integrity and availability of data.
- Access Controls: Only authorized staff can access user data, and every such access is logged.
- Security Audits: Regular security assessments are conducted to identify and address potential vulnerabilities.
Please note that no absolute security can be guaranteed on the internet. We make every effort, but if a data breach occurs, we will promptly notify affected users and take the necessary steps.
Data Retention Period
77vb retains your data only for as long as necessary to fulfill the original purpose for which it was collected, or as required to meet legal obligations.
- Active account data: Retained for as long as your account remains active.
- Transaction records: Financial transaction data is retained for a specified period in accordance with applicable regulations.
- After account closure: Even after an account is closed, some data may be kept for a limited time for legal and audit purposes.
- Inactive accounts: Users will be notified before data from long-term inactive accounts is securely deleted.
To request deletion of specific data, please contact our support team.
Your Rights & Choices
As a user of the 77vb platform, you have several important rights regarding your own data. We are committed to respecting these rights:
Right to Access
You have the right to know what data we hold about you and to receive a copy of that data.
Right to Rectification
If the data we hold about you is inaccurate or incomplete, you may request that we correct it.
Right to Erasure
In certain circumstances you may request that your personal data be deleted, where no legal obligation requires us to retain it.
Right to Restrict Processing
In certain circumstances you may request that processing of your data be restricted.
Right to Data Portability
You may request your data in a structured, commonly readable format.
Right to Object
You have the right to object to the processing of your data on the basis of legitimate interests.
To exercise these rights, email us at [email protected] or contact us via 24/7 live chat. We will verify your request and do our best to respond as quickly as possible.
Protection of Minors
77vb strictly refrains from providing services to persons under the age of 21. Our platform is for users aged 21 and above only.
We verify age at the time of registration and may request proof of age through the KYC process if there is any doubt. If we determine that a user is under 21, their account will be closed immediately and the relevant data will be deleted.
If you believe that a minor has created an account using your information, please contact us immediately.
Policy Changes & Contact
77vb reserves the right to update this Privacy Policy at any time. For significant changes, we will send a notification to your registered email address and make a specific announcement on the platform.
Changes take effect from the date of publication. Continued use of 77vb's services after any change will be taken as your acceptance of the updated Policy.
If you have any questions about this Policy or wish to exercise your rights, please contact us through the following:
Contact Us
Our support team is always ready to help with any privacy-related questions, requests, or complaints.
After verifying your identity, we will do our best to respond as quickly as possible. For support related to responsible gaming, please visit the Responsible Gaming page.